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jili3 sets out these legal terms so you know exactly where you stand — what this policy covers, how your account data is handled, and which routes are open to you when something needs resolving. Access to our platform depends on your local law and eligible regions.
These terms govern your use of jili3 and apply wherever access is permitted under local law. Bangladesh law and the regulations of your eligible region determine whether and how you may use this platform — we do not override local legal requirements, and nothing here should be read as a guarantee of lawful access in any jurisdiction. Your account, the transactions you make through it, and the records attached to those transactions are all subject to this policy. When you deposit or withdraw using bKash, Nagad, or Bank Transfer, the transaction record is stored against your account and falls within the scope of these terms. We retain records for the period required by applicable rules, and you may request a copy of your own transaction history through the account area. If a section of this policy conflicts with a mandatory rule in your jurisdiction, that local rule takes precedence. We update these terms when our practices change or when regulatory requirements shift; the version shown here is the current one. Continued use of the platform after a published update means you have accepted the revised terms. If you do not accept a change, the right course is to stop using the platform and contact support to close your account.
bKash transactions recorded in your account wallet fall under this policy's data and retention rules.
Nagad transfers are logged against your account and are accessible through the transaction history section.
Bank Transfer records are retained per applicable rules and available on request through account support.
Not every aspect of your experience falls under a single policy document. This section clarifies which areas are inside the scope of these terms and which sit outside it, so you can find the right document or contact route for each type of question.
Login, account creation, identity verification steps, and session management are all within scope. The rules here govern how we handle the data you provide when opening or maintaining your account.
Deposits and withdrawals processed through bKash, Nagad, or Bank Transfer are covered. The policy sets out how records are stored, how long they are kept, and how you can request them.
Game content supplied by studios in our lobby — including titles from Pragmatic Play, PG Soft, and CQ9 — is within scope for fair-use and intellectual property terms, but game mechanics and RTP data are governed by each provider's own disclosures.
Payment processors, network providers, and any external service you reach through a link on our platform operate under their own terms. We are not responsible for third-party policies, and this document does not extend to them.
You hold several practical rights over the information attached to your jili3 account. Reviewing your own records is straightforward: open the transaction history section after signing in and you will see a dated log of every deposit and withdrawal, including bKash and Nagad entries. If a detail on your account — such as a registered mobile number or contact address — is incorrect, you can update it through the account settings page or raise a correction request with support. For questions about how your data is used, or to ask us to delete information we no longer need to retain, send a written request through the support channel. We will acknowledge it and respond within the period required by applicable rules. Where local law gives you additional rights over your personal data, those rights apply alongside what is written here — local law is not displaced by this policy.
Sign in and open the transaction history section to see a full dated log of your account activity, including bKash, Nagad, and Bank Transfer entries.
Update your registered mobile number, contact address, or other account details through the settings page, or submit a correction request to support if the field is locked.
Send a written request through our support channel to ask how your data is used, request a copy of stored records, or ask us to remove data we no longer need to retain.
If you choose to stop using the platform, contact support to initiate account closure. Outstanding balances must be withdrawn before closure is completed.
For any question about these legal terms, your account data, or a correction request, use the contact routes published on the site. We do not publish operating hours or response-time commitments here, as these are subject to change; the current details are shown in the support section of your signed-in account area.
Open the chat widget from any page while signed in to reach the support team directly with a policy or account question.
Send a written policy or data request to the email address listed in the support section of your account. Written requests are the recommended route for data correction and deletion.
The help centre inside your signed-in account area contains published answers to common policy questions and links to the correct contact form for each request type.
We apply standard security practices to the data held in your account, including the transaction records tied to bKash, Nagad, and Bank Transfer activity. Cookies are used to keep your session active and to remember preferences; you can manage cookie settings through your browser. Account data is retained for the period required by applicable rules and then deleted or anonymised. To request a change to stored data or to ask who to contact for a specific data matter, use the written support route described in the contact section above.
Account and transaction data is stored securely and accessed only for the purposes described in this policy. We do not sell personal data to third parties.
We use cookies to maintain your session and remember account preferences. Browser settings let you control or clear cookies at any time, though some features require them to work.
Records are kept for the period required by applicable rules. Once that period ends, data is deleted or anonymised unless a legal hold applies.
To correct, export, or request deletion of your stored data, send a written request through the email support route. We will respond within the timeframe required by applicable rules.
If your question is not answered below, use the live chat or email support route to reach us directly.
Access to jili3 depends on your local law and eligible region. If access is permitted where you are, these terms apply to your account and all transactions made through it, including bKash, Nagad, and Bank Transfer activity.
Sign in to your account and open the transaction history section. Every deposit and withdrawal — including bKash and Nagad entries — is listed there with dates and amounts. You can request a formal copy through the email support route.
Yes. Send a written deletion request through the email support channel. We will remove data we are no longer required to retain. Some records must be kept for the period set by applicable rules and cannot be deleted before that period ends.
After account closure, we retain records for the period required by applicable rules, then delete or anonymise them. Outstanding balances must be withdrawn before closure is processed. Contact support to start the closure process.
We publish the current version of these terms on this page. Continued use of the platform after an update is published means you accept the revised terms. If you do not accept a change, contact support to close your account.
Use the email support route listed in the support section of your signed-in account area. Written requests are the recommended path for data questions, correction requests, and deletion requests. Live chat is available for general policy queries.